Shipping Policy

  1. At Giavelle, we take great care in delivering your products to you, and we partner only with reputed international Shipping charges will vary according to the weight and size of the package.
  1. Because each craftsman and artisan's process is unique, shipping times may vary.
  1. Our courier partners will be able to deliver the shipment to you between Monday through Saturday: 9am to 7pm. Working days exclude public holidays and Sundays. Delivery time is subject to factors beyond our control including unexpected travel delays from our courier partners and transporters due to weather conditions and strikes.
  1. Address change will be accepted only if order has not been shipped. Address change is only possible if new location is within the same country.
  1. As soon as your package ships, we will email you your package tracking information.

Alternate Shipping Policy

Does Giavelle deliver internationally?

Yes, Giavelle does deliver throughout the world. To know more about International Shipping, read this.

What are the delivery charges?

Shipping charges will vary according to the weight and size of the package.

What is the estimated delivery time?

If the item is in stock, it will be delivered in 5-7 days from the order date. While most items are delivered in 5-7 days. Because each craftsman and artisan's process is unique, shipping times may vary, if customized products are ordered.

How will the delivery be done?

At Giavelle, we take great care in delivering your products to you, and we partner only with reputed international couriers

What about warranty and hidden costs?

There are no extra taxes or hidden costs. The price mentioned on the website is the final price including taxes. What you see is what you pay!

How do I track my shipment?

Giavelle uses only reputed couriers. We notify our customers via a shipment confirmation email within 24 hours of dispatching the product(s). This shipping confirmation email will have the couriers’ tracking number and the link for tracking.